I’ve tried moving the base station to every room in the house along with the keypads without success.
Both keypads work occasionally, but only after many tries and the red connection light displays. I was only able to get it to arm once and now it’s in the same state. We then moved the base station to another room and the keypad connected. Then we couldn’t get the keypad reconnected. I called support and we went through quite a few troubleshooting steps including removing the keypad from the zwave network. One of the keypads is about 6 feet from the base station.Īfter that, I couldn’t get the keypad to arm or disarm the alarm, the red light was on.
Also, the red connection light was on both keypads. Today, we tried muliple times to enter the code and finally used the app to turn off the alarm. Recently, our keypads have required multiple entries for the base station to accept the code.
0 kommentar(er)
